Warranty & Part Request

Hantle has the reputation of having the best warranty services in the industry -- bar none! All our products come with a standard one-year parts warranty. If a problem occurs during the warranty period, the defective part will be replaced.

If your ATM is in error, contact your distributor or reseller to assist you. A service technician may be required to assist you with troubleshooting. If it is determined that a part is required to correct the problem, the distributor must contact Hantle to request a replacement part. ATMs covered by our original one (1) year warranty will receive an advance replacement part. If you are an authorized Hantle distributor, please click here to sign in and fill out the online request form.