Service & Support Overview

Everything you need to keep your business running. Support times are Monday - Friday from 8AM - 6PM CT. (excluding holidays)


Type in an ATM serial number below and click 'Search'. This will display the card reader type that this ATM shipped with from the factory. Note that this only confirms how the ATM was ordered, and cannot tell if the ATM has been upgraded in the field.


The ATM Serial number is 4-letters and 6-numbers. Make sure you are entering the ATM Serial and not the serial number of a printer or power supply. Any incorrect number will be returned as 'Invalid Serial Number'.

Download and Resources

Obtain Forms & Technical Documents, Patch Updates, Software Utilities, and more.

Training Programs

Hantle offers hands-on training programs at our facility, please contact Technical Support for details.


Get information regarding our warranty policy and services.


All the information you need to get you started requesting parts repair.


All the information you need to get you started sales parts.